Advance MSL is an interactive app to drive In Call Excellence and provide insights from 1:1 Call. It has been developed to increase field force effectiveness and field performance through support of first line managers and coaches to guide and improve coaching performance. It is designed to support managers & coaches to:
Develop and maintain observational skills and understanding of your organizations field force and marketing frameworks;
Guide and develop coaching performance;
Provide transparency of performance and coaching data;
Ensure that vital support and coaching guidance is provided to develop individual performance;